Shipping policy
Shipping Policy
We currently ship to all 50 U.S. states, including Alaska, Hawaii, and U.S. territories (APO/FPO addresses included).
Processing Time
Orders are processed within 1–3 business days (Monday–Friday, excluding U.S. holidays). You will receive a confirmation email with tracking as soon as your order ships.
Shipping Options & Rates
- Standard Shipping — $4.95 · 8–15 business days · FREE on orders $35+
- Express Shipping — $12.95 · 5–8 business days
Delivery estimates begin once your order has shipped and do not include processing time. Please note that delivery times may be longer during peak seasons (Black Friday, Christmas, Valentine's Day) or due to carrier delays outside our control.
Tracking Your Order
Every order includes a tracking number, sent by email once shipped. Tracking may take 2–5 days to update after the label is created. You can also track your order any time via the link in your confirmation email.
Multiple Shipments
To get your nails to you as quickly as possible, items from the same order may occasionally ship separately from different fulfillment centers. You won't be charged extra shipping.
Incorrect Address
Please double-check your shipping address at checkout. We can update an address within 12 hours of purchase. We are not responsible for packages delivered to an incorrect address provided by the customer.
Lost or Delayed Packages
If your tracking hasn't updated for 30 days or shows as delivered but you haven't received it, contact us at support@nailartsupply.shop and we'll reship or refund your order.